NHTSA Complaint #11005018 — 2017 AUDI Q5

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11005018
Vehicle 2017 AUDI Q5
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT WAS NOT MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) UNTIL AFTER THE VEHICLE WAS PURCHASED. THE CONTACT WAS UNABLE TO DETERMINE IF THERE MAY BE A STOP SALE OF THE VEHICLE DUE TO THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AND MANUFACTURER BEING UNABLE TO DETERMINE WHEN THE REMEDY AND REPAIR PARTS WOULD BE AVAILABLE. THE CONTACT RECEIVED NO WRITTEN NOTICE OF A MANUFACTURER RECALL. THE SERVICE CENTER MANAGER SENT AN E-MAIL A MONTH AFTER THE VEHICLE WAS SOLD AND THE CONTACT WAS WAITING ON A SOLUTION FROM THE MANUFACTURER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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