NHTSA Complaint #11525246 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11525246
Vehicle 2017 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 108,718 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I purchased my car 3 years ago from a dealer. I maintain maintenance on my vehicle faithfully. I was coming from work I had stopped at the stop sign, when I went to accelerate to make a left turn. My car started to decelerate as if I was in the wrong gear. I tried to drive and it would drive to maybe 10/15 mph and sound as if I’m in the wrong gear. The car is automatic so I was completely lost. I’m thankful I was able to make it home. The transmission failure service light came on. The car stopped going in reverse. My mechanic says the transmission alone is about 4500. I’m still making payments on this car to help my credit. I know someone who has the exact same car with the same problem. The transmission. I called different ford places. They were no help. Then getting on here just made me feel worst because ALOT of people are apparently having the same problem with same kind of car. Please help.

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