NHTSA Complaint #11524916 — 2019 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11524916
Vehicle 2019 TESLA MODEL 3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Multiple extreme braking so much where today actually hurt my neck it stopped so abruptly up a hill miscalculating that a walker was about to be hit by my car, the man was nowhere near being hit and the auto braking skid to a halt whipping my head forward and my sweatshirt choked my Adams Apple area. It was extremely abrupt, scared me, the walker and nearly caused a rear end collision with the car behind me. This has happened a lot in the past 3 months yet I’ve had the car for over 4 years so I am assuming something is wrong with the software updates - it’s super scary not to have control of your own car. Also, I can opt out of auto braking on my car yet that’s not what I’m reporting, I’m reporting the fact that it’s phantom braking miscalculating street situations and causing dangers to me, my passengers and others like I’ve described above. Also noticed recently, when I hit the gas, it’s often the car doesn’t “go” it pauses and then may go with similar miscalculation of street situations like pedestrians on a adjacent sidewalk or motorcycles in between cars yet literally the Tesla won’t let me move…this isn’t safe.

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