NHTSA Complaint #11524873 — 2014 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11524873
Vehicle	2014 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2022
Date Filed	June 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

My car shuts off while driving and idling. I have taken it to a shop and they could not find anything wrong with it. I have also taken it to a dealership, it is on its third time in 6 months being there. They have gotten the car to shut off while driving it, but they do not know what is wrong with it, as there are no codes populating. I have put $2000 into this for issues that are not correcting the actual problem. This is a safety hazard, as I have almost been hit multiple times, because it is stalling out. I have contact Jeep corporate and they were in contact with me for a while, but now they will not answer my calls or emails. My dealership says they are at the point of making a case too, as no codes are being thrown and they do not know what is wrong with it. My children are scared to be in the car with me and this is my only vehicle. I am borrowing one now, but the person needs it back.

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