NHTSA Complaint #11524814 — 2016 HONDA PILOT
ELECTRICAL SYSTEM:SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11524814 |
| Vehicle | 2016 HONDA PILOT |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
2016 HONDA PILOT ELITE- Consumer is writing to about the exceptional service provided at the motor company after a software update. After the motor company installed TSB 23-0087, PGM-FI Idle Stop Software Update on the consumers vehicle, the vehicle had problems with idle stopping and no auto or cold restart. Consumer lodged a complaint with the motor company. Motor company reached out to the consumer in reference to the issue. Consumer states the motor company went "above & beyond" to fix and assist & fix the issue. Consumer greatly appreciates everything and thinks highly of the motor company "Top Notch" and thank you.
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