NHTSA Complaint #11524752 — 2017 FORD FUSION HYBRID SERVICE BRAKES

Complaint Details

ODI Number	11524752
Vehicle	2017 FORD FUSION HYBRID
Component	SERVICE BRAKES
Date of Incident	February 15, 2023
Date Filed	May 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

SOME MONTHS AGO THE CHECK BRAKES LIGHT CAME ON. I WENT TO THE BRAKE SHOP AND THEY SAID THERE WAS A LITTLE WEAR ON THE REAR BRAKE PADS SO THEY REPLACED THEM AND CLEANED ALL THE BRAKES AND FILLED THE FLUID. I WAS FINE FOR A A WHILE THEN A FEW MONTHS AGO THE CHECK BRAKES LIGHT REAPPEARED. AT THAT TIME I SAW FORD WAS RECALLING MY CAR MODEL FOR FAULTY BRAKE LINES. I CALLED FORD AND THE LOCAL DEALER AND THEY SAID MY CAR IS NOT RECALLED YET. I ALSO EMAILED FORD WITH THE SAME REPLY. NOW I NOTICE IS I PARK MY CAR WHERE THE FRONT IS ELEVATED THE BRAKES ARE VERY LOOSE AND I HAVE TO PUMP THEM TO STOP WHEN I PUT THE CAR IN REVERSE.

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