NHTSA Complaint #11524715 — 2014 HYUNDAI TUCSON

On November 17, 2022, I purchased a 2014 Hyundai Tucson from Premier Motorcars Inc. located at 3110 W. Tennessee St., Tallahassee, Florida 32304. The vehicle was advertised on their website as available for purchase. When I arrived and inquired about it, I was taken to the back where it appeared to be getting detailed. There was no Buyer’s Guide on any window of the vehicle, anywhere on the vehicle, nor one anywhere in the vehicle. When I asked about it, I was told it was because it had just been used for a trade in, passed inspection, and being considered for purchase by another party. I took it for a test drive and everything appeared to be in good working order so I proceeded with the purchasing process since the salesperson lowered the asking price. Less than four months later, on March 3, 2023, while I was taking my children to school, my check engine and check oil lights came on simultaneously and my vehicle shuttered to a complete stop and would not start. I finally managed to get it to crank and barely made it to a nearby gas station. I had it towed to my mechanic and was told it needed a new engine. My payments for this vehicle commenced in February 2023. I’m financed for a current balance of $12,015.95 that I am still paying $232.00 per month (and $114 per month for auto insurance) for a vehicle that I cannot drive and cannot afford to repair. A repair that I now know is due to a recall issued on February 2, 2022: Manufacturer Recall Number 218/ RECALL CAMPAIGN 218/ NHTSA Recall Number 22V056000 that I was never informed pertained to my vehicle.