NHTSA Complaint #11660573 — 2014 HYUNDAI TUCSON

I purchased a 2014 Hyundai Tucson with the 2.4L Theta II engine, which has since experienced complete engine failure due to bearing wear. The Hyundai dealership diagnosed this as the same defect covered under Recall 20V-520 and the Kinnick & Coats v. Hyundai class-action settlement (Case No. 8:17-cv-00838-JLS-JDE). Under the terms of that class action, this defect — specifically premature bearing wear leading to engine seizure — should be covered. However, Hyundai Corporate denied my repair, stating that my vehicle did not qualify under the 953 recall. I was never notified of this recall, as I had recently purchased the vehicle used and was unaware of the outstanding recall eligibility or class-action timelines. I maintain my vehicles meticulously, including regular oil changes every 3,000 miles, and this failure occurred under normal driving conditions. Given that the dealership confirmed the defect is exactly what’s outlined in the recall and lawsuit, and the fact that the recall should have applied to my engine based on symptoms and model, I am requesting an expansion of recall coverage or support through warranty or settlement coverage. I have already contacted Hyundai and was denied support. I am requesting investigation into why my VIN is not included and believe the recall scope should be extended.