NHTSA Complaint #11524476 — 2019 CADILLAC XT5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11524476
Vehicle	2019 CADILLAC XT5
Component	STEERING
Date of Incident	April 10, 2023
Date Filed	May 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My vehicle is receiving a notice "Steer Assist is Reduced Drive with Care". Per discussion with the dealership this is a result of a thermostat issue causing an issue with the grease temperature in the steering. Based on a bulletin to the dealerships from 2017 this is a known issue and continues to be a known issue for multiple GM vehicles. GM can not supply new thermostats to dealerships and they are just resetting the warning. Steering is a critical issue and GM is aware of an issue and is not recalling or repairing timely.

Related Complaints for the 2019 CADILLAC XT5

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#11571297 — February 11, 2024 — Georgia

#11562723 — December 30, 2023 — Message Displayed on 2019 Cadillac XT-5 "Steering Assist is Reduced - Drive With Care". No check engine light, and n...

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