NHTSA Complaint #11709474 — 2019 CADILLAC XT5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11709474
Vehicle	2019 CADILLAC XT5
Component	STEERING
Date of Incident	January 7, 2026
Date Filed	January 7, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

We got the message that our steering may be impacted and then our temperature gauge wasn’t working nor the stop/start feature. Trip to service dealer resulted in a $1,186.14 repair for the replacement of the thermostat. This car only has 37,269 miles. We were told by service tech this is a common issue in GM models and this year of car. This was a financial hardship on us and our well maintained, and rarely used, vehicle. How can GM know this is an issue and not offer remedy thru a recall?

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