NHTSA Complaint #11524470 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11524470
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	May 27, 2023
Date Filed	May 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

On 5/27/23 I was stopped at a light in the middle of active traffic. When traffic started moving again, I put my foot on the accelerator. Nothing happened: the "check engine" light appeared on the dashboard as well as the "Auto Stop" light, which showed up yellow. The engine was dead. Cars in back started honking. I put on my hazard lights, turned the ignition off, waited a few seconds, then on impulse turned the key on again. Car started without a problem, and the indicator lights disappeared. I called the dealership but could not get a service appointment until Thursday. I am afraid my own car will kill me if this happens again in active traffic.

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