NHTSA Complaint #11524364 — 2018 FORD EXPLORER STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11524364
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	January 19, 2020
Date Filed	May 30, 2023
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that the leather on the dashboard was peeling, and the contact was concerned that the passenger's side air bag might deploy. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

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