NHTSA Complaint #11524159 — 2015 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11524159 |
| Vehicle | 2015 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
3.6L Pentastar engine is defective. In October 2020 (55,000 miles), there was a ticking noise coming from engine and reduced engine power. Fields Jeep Dodge Ram Chrysler replaced right intake camshaft and 6 lifters, rockers, and related gaskets. In April 2021, I noticed same ticking noise; brought back to dealership; dealership found "nothing wrong." In March 2022 (70,000 miles) I heard same ticking noise; brought to dealership; insisted something was wrong. SURPRISE! This time, ALL (12) ENGINE lifters/rockers/gaskets & camshafts replaced. Now, May 2023 (80,000 miles) there is, again, ticking in engine/loss of power; this time there is a noticeable bucking and surging when the engine is cold. There were no warning lights or messages on the dashboard to indicate impending engine failure. Symptoms I experienced were loss of engine power, ticking, and bucking/surging. I WISH someone from NHSTA would come and inspect the car. Safety issues can arise if the engine fails while being driven - increased risk of stalling, loss of motive power, obviously collision, any number of things. On two separate occasions, Jeep dealership identified and "fixed" the issue with the same faulty parts that caused the problem in the first place. Other than the dealership, no one else has inspected the vehicle. This issue is ongoing and will continue to occur as a result of an inherently faulty engine design, for which the only remedy is to fix it with the same defective parts.
Related Complaints for the 2015 JEEP GRAND CHEROKEE
Other ENGINE Complaints
#11718184
Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...
#11713593
The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went...
#11711447
Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring h...
#11702959
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the conta...
#11700301
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the servi...
Recent Complaints for the 2015 JEEP GRAND CHEROKEE
#11719719
SEATS
The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cau...
#11718778
ELECTRICAL SYSTEM
The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently whi...
#11718398
POWER TRAIN
Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick du...
#11718184
ELECTRICAL SYSTEM
Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...
#11718184
FUEL/PROPULSION SYSTEM
Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...