NHTSA Complaint #11524139 — 2016 MERCEDES-BENZ C350E UNKNOWN OR OTHER

Complaint Details

ODI Number	11524139
Vehicle	2016 MERCEDES-BENZ C350E
Component	UNKNOWN OR OTHER
Date of Incident	May 23, 2023
Date Filed	May 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving on the local freeway and the strip of glass between the windshield and the sunroof flew off and landed on the pavement behind me. Thankfully the car behind me was far enough away that it didn't hit it--but it could have if it had been. If that had happened I shudder to think what the result would have been. The risk is to those behind me--not to me. The only indication that there was a problem before the event was only a few seconds before the piece flew off when it started to become unattached and the noise from the wind catching it raised my concern. I took the car to Mercedes and had to pay $2300 to have the piece replaced.

Related Complaints for the 2016 MERCEDES-BENZ C350E

Other UNKNOWN OR OTHER Complaints

#11473348 — July 11, 2022 — This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue ...

#11012044 — August 1, 2017 — BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS ...

Recent Complaints for the 2016 MERCEDES-BENZ C350E

#11473539 — ELECTRICAL SYSTEM — July 12, 2022 — This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turne...

#11473539 — ENGINE — July 12, 2022 — This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turne...

#11473539 — POWER TRAIN — July 12, 2022 — This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turne...

#11473348 — ENGINE — July 11, 2022 — This is a known problem with The Mercedes cars from 2015 through 2018. The Service advisor said this is a know issue ...

#11145066 — STRUCTURE:BODY — November 3, 2018 — PANORAMIC SUNROOF SHATTERED WHILE DRIVING NORMALLY IN HIGHWAY, SHARDS OF GLASS FROM THE SUNROOF ALSO DAMAGED/CHIPPED...