NHTSA Complaint #11012044 — 2016 MERCEDES-BENZ C350E UNKNOWN OR OTHER

Complaint Details

ODI Number	11012044
Vehicle	2016 MERCEDES-BENZ C350E
Component	UNKNOWN OR OTHER
Date of Incident	July 31, 2017
Date Filed	August 1, 2017
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BACK PANEL OF PANORAMA SUN ROOF CRACKED AND SHATTERED WHILE PULLING INTO OUR DRIVEWAY. BODY SHOP INDICATED RAILINGS HOLDING THE TEMPERED GLASS IN PLACE SHIFTED FOR SOME REASON. MERCEDES REFUSES TO REPAIR EVEN THOUGH THE CAR IS ONLY SEVEN MONTHS OLD. DEFECT IS A SAFETY HAZARD. FORTUNATELY, INCIDENT HAPPENED IN OUR DRIVEWAY.

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