NHTSA Complaint #11473539 — 2016 MERCEDES-BENZ C350E

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11473539
Vehicle	2016 MERCEDES-BENZ C350E
Component	POWER TRAIN
Date of Incident	July 10, 2022
Date Filed	July 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

This is a plug-in hybrid car and twice in the last two weeks, the car while in motion on the road, has randomly turned off the engine and lost power. The gas pedal is unresponsive and all the alarms on screen flash and I have to coast to a stop. Most recently it was on a busy road and I barely missed being rear-ended. This is an unsafe situation and has happened twice and the only thing which I can do is come to complete stop, turn off the car and restart it and the problem goes away.

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