NHTSA Complaint #11524093 — 2013 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11524093 |
| Vehicle | 2013 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
On 5/25/23, I came out of my work’s office building on my lunch break. My car seemed to not accelerate, however I was able to pull out and proceed on to the roadway. Unbeknownst, my car would not accelerate past 5 MPH. I tried to turn around as I was entering a busy highway, and I was unable to reverse, leaving my car stuck as I hit a curb, as cars whizzed by me. I kept restarting my car and eventually I was able to push my car over to curb, and proceed at 5 MPH (the most my car would go), back to my office parking lot. I have a small child and almost caused a 4-car accident due to Ford’s faulty transmission manufacturing which was confirmed by a mechanic that I had the car towed to. I was informed there is a buy-back and recall for the TCM for this car, and I need to take it to Ford for repair. I was not informed of this when I bought the car. I will be taking my car to Ford tomorrow, towed. The fact this is not a safety recall is absolutely sickening and I just thank God I wasn’t with my child at the time of the transmission failure. I am in disbelief. The average person, would have no idea what was going on with the car, as I didn’t.
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