NHTSA Complaint #11523786 — 2016 FORD EXPLORER

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the front driver's side windshield trim detached and flew off the vehicle. Additionally, the windshield rubber gasket was flapping while driving, and the contact removed the rubber gasket from the windshield. The vehicle was taken to the dealer, where it was diagnosed that the windshield trim clips had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 81,000.