NHTSA Complaint #11522837 — 2015 FORD FUSION HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11522837
Vehicle 2015 FORD FUSION HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal and would jerk forward upon depression of the brake pedal. The contact also stated that the "stop safely now" warning message would appear on the instrument panel while parking the vehicle. The contact then stated that the engine had failed to start up after multiple attempts. The contact called an independent mechanic to the scene and she was informed that her engine had over heated due to a coolant leak. The dealer was then notified of the failure and was informed that there were no coolant recalls on her vehicle. The manufacturer was also notified of the failure and a case was filed, she was then referred to NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 107,000.

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