NHTSA Complaint #11617760 — 2015 FORD FUSION HYBRID STEERING

Complaint Details

ODI Number	11617760
Vehicle	2015 FORD FUSION HYBRID
Component	STEERING
Date of Incident	September 23, 2024
Date Filed	October 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Power steering failed exactly as under recall 15S18 and 15N01 - however they say my car isn't included in the recall. The car is still at the dealer and broken, so the part is available at this moment. The steering warning came up while driving. Upon restarting, the car would only work in manual mode. The dealer has confirmed the problem. I have not contacted Ford yet, only talking to the dealer. There was no warning other than the one that came up when the failure occurred.

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