NHTSA Complaint #11512784 — 2015 FORD FUSION HYBRID STEERING

Complaint Details

ODI Number	11512784
Vehicle	2015 FORD FUSION HYBRID
Component	STEERING
Date of Incident	February 1, 2023
Date Filed	March 20, 2023
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact's daughter owns a 2015 Ford Fusion. The contact stated that upon her daughter starting the vehicle, an abnormal snapping sound was coming from the vehicle while turning. There was no warning light illuminated. The contact stated that her daughter used excessive force to steer the vehicle home. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact of NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

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