NHTSA Complaint #11512784 — 2015 FORD FUSION HYBRID
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11512784 |
| Vehicle | 2015 FORD FUSION HYBRID |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 200,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The contact's daughter owns a 2015 Ford Fusion. The contact stated that upon her daughter starting the vehicle, an abnormal snapping sound was coming from the vehicle while turning. There was no warning light illuminated. The contact stated that her daughter used excessive force to steer the vehicle home. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact of NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.
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