NHTSA Complaint #11522613 — 2017 FORD F-350

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11522613
Vehicle 2017 FORD F-350
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I purchased this vehicle brand new off the lot in Feb. 2018. It is a 2017. That should have been my clue. It was a good price. One week after purchase I had to have them add air to my tires as 3 out of 6 were losing air. This continued to happen frequently. They said the valve stems(TPMS) that came on the wheels were oxidizing on the rims causing corrosion and they would replace them. They eventually replaced the outside 4 wheels with new factory rims. The same problem existed. It came to the point that I was afraid to travel with vehicle as I pull horses with a heavy trailer over mountains etc... I was afraid that the air would come out, valve stem would blow out and cause me to wreck and cause injury to myself or a vehicle next to me or my precious cargo. You can see this as I only have 23,000 miles on said vehicle. It is unsafe because of that possibility and also me having to pull over anywhere in my travels to change a tire frequently on a busy highway or mountain with a trailer attached. It still keeps happening. I have to have stems replaced again and again. It's listed on the internet and ford truck forums, as many people are having the same issue. Why doesn't Ford care enough about people to replace these rims/wheels with an after market or safer, more reliable rims/wheels. It appears that the holes in these wheels are oblong and the 2 metals are not the same and this allows the the 2 unlike metals to come in contact causing the corrosion which causes the unreliable issue of air leaking which causes unsafe proper psi in tires which also causes instability. I do not feel safe. This truck has spent many days in the shop for this unsafe issue. I can get copies of all repairs made from dealership if needed. The date listed of incident is the LAST time it was taken in for wheel repairs. I picked it up last night.

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