NHTSA Complaint #11522415 — 2019 HONDA PILOT

The contact owns a 2019 Honda Pilot. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The “Camera System Failure” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included in the recall. The failure mileage was approximately 60,000.