NHTSA Complaint #11522202 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11522202
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Purchased vehicle brand new. Transmission light is coming on. There is jerking while driving and hard to put in gear. I have the premium extended warranty on car. At 58,099 miles the light has been on. I travel for work and have tried to get an appointment for repair in GA. FL, and two places in AK no one can get me in in a reasonable time. All a least 3 weeks to a month out which leaves me unable to travel for work because I can't afford to rent a car for a month. This is a inconvenience. They say they have so many cars with engine issues in the shop. Ford needs to take full responsibility for this. There should be a recall on these cars. I am almost forced to buy a new car just to be able to work. Ive called my warranty and Ford head quarter and no one can assist. I'm stuck with this lemon. It's unacceptable. Ford needs to be held accountable!

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