NHTSA Complaint #11522102 — 2023 SUBARU ASCENT

UNKNOWN OR OTHER issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11522102
Vehicle 2023 SUBARU ASCENT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I attempted to make a U-turn with the steering wheel fully turned to the left. When I accelerated, the car took off and went straight into the curb. It did so by “plowing” or what is referred to as severely undesteering - which forced the front right face of the wheel into the curb, breaking the wheel off. The vehicle continued accelerating for another 50 feet (as can be seen in the photographs) when the engine gradually and audibly died down and came to a stop. The brakes were no longer functioning properly at that time while sinking to the floor as they did immediately after the first impact. In the four months and 2300 miles that I’ve been driving that car, I’ve noticed surging a number of times during warm up and also while the CVT is “shifting.” I also constantly have to modulate the gas pedal to keep the vehicle at a consistent speed. RPMs drop and surge in an inconsistent manner. Also, when the wheel is turned completely to the left lock, (which is how my crash occurred) and upon acceleration, there is a bang/grinding sound from the front left axle. Lastly, I noticed at least one other incident where it seemed like the turbo would not disengage when lifting off the throttle. In other words, it lagged in response to the throttle by about two full seconds before the engine began decelerating.

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