NHTSA Complaint #11521716 — 2008 BMW X3

The contact owned a 2008 BMW X3. The contact stated while driving at an undisclosed speed, he turned on the heater and became aware of smoke coming from under the hood of the vehicle. The vehicle then started to overheat, and the coolant temperature warning light and the check engine warning illuminated. The contact stated that he veered off the road and turned the vehicle off. The contact then stated that he waited a few minutes and allowed the engine to cool down. Additionally, the contact stated that he added water to the radiator after the engine had cooled down. The contact then stated that he restarted the vehicle and while driving, he noticed smoke coming from under the hood of the vehicle before the vehicle stalled. The vehicle failed to restart. The vehicle was inspected by an independent mechanic where the contact was informed that the engine failed and needed to be replaced. The vehicle was not diagnosed nor repaired. The contact stated that after several attempts to repair the vehicle, the vehicle was then towed away and disposed. The contact then stated that six years later he received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the dealer nor manufacturer was notified of the failure. The failure mileage was approximately 180,000.