NHTSA Complaint #11632382 — 2008 BMW X3

The contact owns a 2008 BMW X3. The contact stated while driving approximately 20 MPH with the front driver's seat heater activated, the contact felt a sharp pain on the buttock and immediately leaned forward. The contact stated that upon touching the seat, the contact noticed that the seat heater had burned the seat through the seat leather cover. There was no warning light illuminated. The contact was able to pull to the side of the road immediately, and the contact turned off the seat heater. The contact noticed that the seat burn hole was the size of a cigarette hole, and there was a burn mark on the contact's pants. The contact stated that the burning sensation he had sustained did not require medical assistance. The contact was able to continue driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.