NHTSA Complaint #11493060 — 2008 BMW X3

The contact owns a 2008 BMW X3. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that after attempting to turn on the heat, the heat failed to properly operate. The contact stated that the heat was either too low or too hot. The contact was concerned that the system would overheat. No warning lights were illuminated. The dealer was notified of the failure and the contact was informed that parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.