NHTSA Complaint #11521546 — 2013 INFINITI JX35

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11521546
Vehicle 2013 INFINITI JX35
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection I could see where the right lower control arm had broken free of the front subframe. I took photos of the damage from different angles .From these I could see that the top of the subframe had severe corrosion while the bottom was intact. I am thankful that I lived through this without suffering injury or death. I reached out to Infinity consumer affairs about this issue and all they could say is that the warranty was up without any concern of this being a major issue with this JX35 Infinity. I feel that a subframe should not break after only 10 Years. This is not an inexpensive car. ( photos attached)

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