NHTSA Complaint #10499446 — 2013 INFINITI JX35

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10499446
Vehicle	2013 INFINITI JX35
Component	ELECTRICAL SYSTEM
Date of Incident	August 26, 2012
Date Filed	February 20, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3, 2012, THE VEHICLE AGAIN EXHIBITED A LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE ON ABOUT SEPTEMBER 4, 2012, AND WAS EXAMINED BY AN INFINITI FIELD SERVICE TECHNICIAN. FOLLOWING THIS SERVICE, WE WERE INFORMED THAT THE PROBLEM HAD BEEN FIXED. ON ABOUT FEBRUARY 13, 2013, THE VEHICLE AGAIN EXHIBITED A LOSS OF POWER STEERING AND WAS RETURNED TO THE DEALER FOR SERVICE. *TR

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