NHTSA Complaint #11521497 — 2014 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11521497
Vehicle 2014 JEEP CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

My parking brake light came on and I took it (2014 Cherokee Latitude) to get my brakes fixed and was made aware that my parking brake was stuck on just enough to were it had been wearing out my rotors. my pads and rotors were destroyed because of this and can’t be replaced until I take it to a dealership so they can reprogram it and get it to disengage. A few days prior to this I was in a driveway and my car would not move at all for around 30 mins of starting and restarting my car. I called the dealership and they are wanting to charge me $159 diagnostic plus the cost of repair not to mention it’s unsafe to drive and has to be towed. Dealership apparently only one who can fix and want to charge all this money to repair an electronic issue that causes my vehicle to be unsafe for me and my 2 children!

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