NHTSA Complaint #11521445 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11521445
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My 2016 Hyundai Sonata has an oil consumption problem it is using 1 qt of oil for every 532 miles which is causing it to lose power and stall out. The first time it happened I was driving on the highway through a tunnel which put myself in danger of being struck by other vehicles traveling at high speeds I had my car towed to the dealership where they told me it was because my starter had a dead spot in it and then on further investigation they said my car had no oil in it even though I had had my oil changed recently and per manufacturer specs I am supposed to go 5000 miles between oil changes I had to get my timing chain replaced which cost me $3000 dollars and start an oil consumption test after I completed that I was told to have combustion cleaning done because that would fix the problem and then entered into another oil consumption test and my car is still using 1 qt of oil every 532 miles it still loses power while driving and acts like it wants to stall out the dealership advised me I need a full engine replacement and Hyundai has denied the claim twice I’m concerned for my safety while driving because of the issues with the engine

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