NHTSA Complaint #11521441 — 2021 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11521441 |
| Vehicle | 2021 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
This morning, I was slowing down, foot on the brake because traffic was stopped in front of me. When I got to about 4 mph the truck wouldn’t stop, it kept going, although my foot was on the brake. I was getting close to the car in front of me so I pushed harder on the brake. When I did this, the truck stopped but the wheels keep turning. So, now I’m stopped and tires are spinning as if I’m doing a burnout. I put the truck in neutral, then to park. I put back into drive and was able to drive to work. My safety and everyone else’s safety around me is in danger now because next time, will my truck stop? Will I run into the back of someone because my truck won’t stop? I have contacted the dealer (Walt Massey) but waiting on a call back to speak with someone about this issue. About 5 weeks ago, similar incident occurred. The following week, my truck wouldn’t start so had to have it towed to dealership. Told them about the first incident and that the truck would not start. Was told the radio frequency hub needed replacing. Waited 3 weeks for the part to come in, finally came in and was installed, I picked up truck from dealership Thursday, May 4. I assumed the issue was resolved, after paying $830 to the dealership. I have a 2 year old, $70,000 truck with 43,000 miles (just out of warranty) on it and I’m terrified to drive it. There have been no warning lamps or messages on the truck.
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