NHTSA Complaint #11665135 — 2021 RAM 1500

On May 16 2025 I started my truck and all the lights started flashing on my cluster( I took pictures) I drove down the street in my vehicle and it put itself into park. I drove back to my shop and called the dealership to make an appointment along with enterprise Rent-A-Car. I had the rental vehicle from May 16 through May 22. After the ABS module recall was performed on May 21, 2025, my 2021 Ram Rebel began experiencing electrical and mechanical failures affecting multiple vehicle systems. While driving at approximately 7 mph, the vehicle unexpectedly shifted itself into Park. Just like the separate occasion, the parking brake engaged while the vehicle was in motion. These events pose a major safety hazard. Since the recall, the following issues have occurred: •SERVICE BRAKES: Parking brake engaging while driving; ABS-related instability. •POWER TRAIN: Vehicle attempting to shift into Park and 4WD High without input. •ELECTRICAL SYSTEM: Dash lights flicker; HVAC system changes temperature settings on its own (e.g., jumping to 72°F); ongoing parasitic battery draw. •ELECTRONIC STABILITY CONTROL: Loss of system coordination and erratic vehicle behavior. •FUEL/PROPULSION SYSTEM: Sudden drop in fuel range readings (e.g., from 180 miles to 23 miles instantly). •VEHICLE SPEED CONTROL: Unexpected shifting and control changes during low-speed driving. •UNKNOWN OR OTHER: General system instability, rough driving behavior, and degraded performance. I was by the dealership when it went into park so I pulled in. The dealership has acknowledged the update was performed but refuses to inspect the truck until July 8, despite the escalating safety concerns. I believe the ABS module or its software update is causing communication failures across the vehicle’s CAN network, affecting critical systems. This vehicle is not safe to drive in its current condition. I was told because I did not purchase the vehicle at Wilder that I was not eligible for a loaner vehicle.