NHTSA Complaint #11521344 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11521344
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.

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