NHTSA Complaint #11521339 — 2017 HYUNDAI ELANTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11521339
Vehicle 2017 HYUNDAI ELANTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I received a mailer and text with my VIN stating I had the 993 recall for my anti-theft software in March. I made an appointment beginning of April for May1st for the recall, after going to the dealership I was informed the recall did not exist and the mailer was wrong. After calling hyundai service I was informed that an appointment could be made to fix it and then after another call to Hyundai I was informed that the recall did not apply to my car, also during this call the lady told me that I can just buy a wheel lock to fix the issue.

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