NHTSA Complaint #11521207 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated while driving into the driveway and shifting into park, the shift indicator message stated that the vehicle was not in park; however, the contact was still able to turn off the vehicle. On another occasion, while driving 15 MPH and entering the highway, the vehicle lost motive power with the check engine warning light illuminated. The warning light disappeared, and the vehicle operated as intended. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under recall. The manufacturer did not provide any further assistance. The failure mileage was 92,000.