NHTSA Complaint #11521142 — 2021 TOYOTA COROLLA

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11521142
Vehicle 2021 TOYOTA COROLLA
Component AIR BAGS
Date of Incident
Date Filed
Mileage 5,000 miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2021 Toyota Corolla. The contact stated while at a stop light in the turning lane, another vehicle rear-ended the contact, causing minor damages to the rear bumper of the vehicle. The contact was unsure of the damages to the other vehicle. No air bags deploy. The contact stated that the front driver side and front passenger side seat belts did not restrain causing both the contact and the passenger to strike their head. The contact noise was broken along with other head, eyes, and face injuries and the passenger also head and eyes injuries, both the contact and passenger sought medical attention and were transported to the hospital. A police report was filed. The vehicle was not towed. The dealer was not contacted. The manufacturer was contacted but no assistance was provided and advised to contact the NHTSA Hotline. The failure mileage was 5,000.

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