NHTSA Complaint #11690829 — 2021 TOYOTA COROLLA

I am filing this complaint regarding an unresolved safety recall affecting my 2021 Toyota Corolla. The recall involves the airbag ECU and has rendered the vehicle ineligible for rental on platforms like Turo. I purchased this vehicle specifically for rental income, and the recall has prevented me from listing it for over 14 months. Toyota has acknowledged the recall but has not provided a remedy or timeline for resolution. Their response offered no compensation or alternative solution. Based on comparable Turo listings in Frisco, Texas, I estimate monthly rental income of $810–$1,050, resulting in total lost income of approximately $11,340 to $14,700. I am requesting that NHTSA investigate the delay in remedy and consider enforcement action to ensure timely resolution and accountability.