NHTSA Complaint #11521141 — 2016 FORD EXPLORER

The contact owns a 2016 Ford Explorer. The contact stated that while reversing the vehicle, the back over prevention camera malfunctioned and failed to display an image. The contact stated that the message "rear camera not available" was displayed. Additionally, the contact stated that the front driver’s side and passenger’s side window trim molding became unsecured and might detach from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 89,320.