NHTSA Complaint #11520847 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11520847
Vehicle	2016 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	June 10, 2021
Date Filed	May 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in. I haven't taken this to a dealer, but based on several videos and forum questions I was able to self diagnose and reproduce the problem.

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