NHTSA Complaint #11520846 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11520846
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	May 3, 2023
Date Filed	May 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

On May 3, 2023 (~12:30pm local time) I was driving on the highway at approximately 60mph and there was a 'pop' sound. I looked at my windshield and an L-shaped crack appeared from the base of the windshield near the wipers up to half-way on the windshield. There was no damage to the windshield to indicate a rock had hit it or the car in any way. Given the poor quality OEM windshields that Subaru has installed in past models (2015-2016) that also have had this problem, I would like to notify the NHTSA so that Subaru can be notified. When I called my dealer directly, there was not much help on the cause.

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