NHTSA Complaint #11611877 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11611877
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	August 30, 2024
Date Filed	August 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of nowhere and has been unable to take the smallest impact without cracking in multiple locations. I have submitted multiple complaints to Subaru and was informed the issue is unique to my vehicle, but the car has never been inspected by Subaru, regardless of countless requests to do so. All but one windshield replacement has been submitted through my insurance, Subaru has covered one replacement. The last time I spoke with a Subaru representative I was informed it was not Subarus issue. No one was hurt during any windshield incidents but the quality and safety of the windshield is dangerous. Subaru has refused to thoroughly inspect my windshield and the safety of my vehicle.

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Other VISIBILITY/WIPER Complaints

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#11624532 — November 11, 2024 — Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud exp...

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