NHTSA Complaint #11520649 — 2010 DODGE JOURNEY

The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would illuminate, the doors would lock and unlock, and the horn would sound. The vehicle also suddenly stalled while driving at various speeds and while also while idling. The failure was intermittent. The vehicle was taken to the dealer who replaced the key fob however, the failure persisted. The dealer was contacted and offered to change the fuse box; however, the repair was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,199.