NHTSA Complaint #11520597 — 2018 TESLA MODEL 3

The contact owns a 2018 Tesla Model 3. The contact stated that upon reversing out of a parking lot, an abnormal clunking sound was coming from the vehicle while turning to the right. There was no warning light illuminated. The contact continued driving and the steering wheel became loose, and an unknown object detached from the vehicle upon entering her driveway. Due to the failure, the contact decided to have the vehicle towed; upon arrival, the tow truck driver discovered that a bolt had fallen out of the vehicle. Once the vehicle arrived at the service center, the mechanic replaced a lower front lateral link and half shaft assembly. Upon investigation, the contact discovered NHTSA Campaign Number: 23V235000 (Suspension); which she linked to the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 70,950.