NHTSA Complaint #11520447 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11520447
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 3, 2023
Date Filed	May 4, 2023
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated while her daughter was driving approximately 35 MPH, the transmission was slipping. The contact's daughter pulled over and turned off the vehicle and was able to restart the vehicle. No warning lights were illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the power transfer unit (PTU) needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 20V343000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

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