NHTSA Complaint #11520098 — 2015 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11520098
Vehicle	2015 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	April 24, 2023
Date Filed	May 2, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

On April 24, 2023, while driving 53 mph down a busy highway the car just lost all power. I wasn’t able to control the vehicle then I stepped on the brakes but only if the back brakes worked. Which caused the vehicle to spin out of control until I eventually flipped the vehicle upside down into a ditch. It was one of the scariest things I’ve ever experienced. Besides the fact my drivers side head rest and seat bell we’re also broken at the time. I was going to the dealership on April 26th to have both the headrest and seat belt fixed. It’s also the second time the car lost power. In addition to that my headlights, rear lights, & windshield wipers, would suddenly stop working then work again. I totaled my Jeep and I’m now out of a vehicle since I had a active loan of the vehicle. I was suppose to be done with my payments in Aug of 2025. I don’t ever want anyone to experience what I went thru. I’m very very grateful and fortunate that I wasn’t seriously injured or killed because of this problem.

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