NHTSA Complaint #11519564 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11519564
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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