NHTSA Complaint #11519310 — 2019 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11519310
Vehicle	2019 MAZDA CX-5
Component	ENGINE
Date of Incident	April 17, 2023
Date Filed	April 27, 2023
Mileage	61,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My 2019 Mazda CX-5 has 61,500 miles on it and has a cracked cylinder head and has a massive oil leak. I took it to the dealer and they are aware of this issue but told me Mazda hasn't so far made a recall. No warning lights went off and i lost 1 quart of oil over a 30 mile drive. Upon Acceleration the engine could seize and could cause a crash. A fire is also not out of the question as the parts in the engine area are hot and oil can catch fire. Mazda declined to pay for the total cost of the repair but did partially pay for some of it. They should be held accountable for the lousy design and it's only a matter of time someone will have an accident because of it.

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