NHTSA Complaint #11519229 — 2015 FORD FUSION

The steering mount bolts (as related to recall 19S26) have corroded & broken off. This has been confirmed by the local Ford dealership. This has caused a very loud noise when turning the steering wheel, as well as the steering slipping/becoming stiffer. This can lead to no control over steering at all in the vehicle. I brought the vehicle into the local ford dealership immediately, & there was some confusion over what recalls were covered. I got it back & the issue had not been fixed, & that is when we realized the recall does not cover the state where I live. Ford has stated this recall does not cover the state I am in (SD) but does cover the vehicle in the neighboring state of MN (of which I live 20 miles from the border). My dealership has tried to speak with ford to petition them to cover this recall, & they are refusing. In addition to that, this vehicle has been in MN every other month or so, has had most service done to the vehicle in MN as well.